We at ACT follow a culture driven by integrity and excellence. We persevere strong customer orientation by imbibing Jidoka principles in our day-to-day working. Thus we have no preset job description documents as everyone is expected to do what is consistent with the goals and in the best interest of the company.

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Our foremost responsibility is to the clients we work with. Our services for them must be of high quality and our relationship with them must be of utmost trust. Clients must be served promptly and accurately while adhering to our management principles of mutual trust and Jidoka. In the process of achieving so, we must employ the highest ethical standards, demonstrate honesty, respect and open communication.

We are responsible to our team, who works with us. Everyone must be considered as an individual and given the opportunities for self development and growth. We must respect their dignity and recognize their merit. We must provide competent management, and their actions must be just and ethical.

We believe in coexistence in business and healthy competition. As we strive to better ourselves at each step, we have consideration for our competitors.

We are responsible to the communities in which we live and work and to the world community as well. We must be good citizens. We must maintain in good order the property we are privileged to use, protecting the environment and natural resources.

We must approach new challenges with diversity of thought, creativity, resourcefulness and agility, and reacting quickly and effectively to provide innovative solutions. We must experiment with new ideas; dare to be different, in a fun and rewarding way.